Listed below are answers to questions commonly asked by National University alumni. If you cannot find the answer to your question on this page, please contact firstname.lastname@example.org or (866) 682-2237, ext. 8093. We look forward to hearing from you.
How do I change my name with the University?
University policy requires you to mail in proof of your legal name change. Please fill out the Name Change Request Form with a copy of your new social security card or court order showing your name change and mail or fax it to the Records Department:
National University Office of the Registrar
11255 N. Torrey Pines Road
La Jolla, CA 92037
Fax: (858) 642-8718
We cannot change your name in the database without documentation.
How do I get a duplicate diploma?
If your degree has already been awarded and you have received a diploma, you can request an additional diploma by submitting the Application for Duplicate Diploma.
How do I get in touch with an alum?
You can search for alumni by joining Alumni Connections, an online community for National University alumni. Registration is free, but necessary in order to search the directory. Please note that some alumni information is kept private.
How do I notify the University of a deceased alum?
In order for the University to mark an alum as deceased in our database, you must mail in a copy of an obituary or death certificate. It does not have to be a certified copy, a photocopy will do. When you have your copy, please mail it to:
Office of the Registrar
Attn: Wael Younis
11255 N. Torrey Pines Road
La Jolla, CA 92037
Am I also able to utilize onsite library services?
Members of the Alumni Online Library living in the continental United States and Hawaii may now check out circulating books as part of the Online Library membership. The $50 annual membership fee also entitles members to access netLibrary, ebooks, and Ebsco journal article databases. If you are not an Online Library member, you can get more information from the Alumni Relations web page.
Alumni Relations will notify the Central Library when a new member has joined the Online Library. The Central Library will then create an alumni borrowing card with a barcode. This card will be valid for one year and entitles each user to check out all circulating materials. Remote alumni will use the Books Direct form on the Services page of the Library Web Site: http://library.nu.edu/.
Books circulate for two weeks (14 days) if the book is checked out in person at the Central Library. Remote Alumni within the continental United States and Hawaii check out books for 14 days plus shipping time. A maximum of five books may be checked out at one time.
Alumni will be allowed to renew each book one time. All overdue fines must be paid before a book is renewed. After the book has been renewed once it must be returned to the Central Library for re-shelving.
Overdue Books and Fines
A late fee of 40 cents per day is assessed for each overdue item. Once the fine reaches $5.00, you may not check out more books until the fine is paid. The maximum late fee that will be assessed is $10.00 per book. The first notice of an overdue book is sent when the item is 7 days overdue, the second notice at 14 days; and a bill for replacement costs at 30 days. All borrowers will be assessed replacement cost plus a $10.00 processing fee for each item not returned. If the material is returned, replacement and processing fees will not be assessed, but the maximum late fee of $10.00 will apply.
Lost or Damaged Books
All Borrowers are responsible for repair or replacement costs for books lost or returned damaged. The replacement cost is $30.00 plus a non-refundable $10.00 processing fee.
For more information, visit the Central Library at 9393 Lightwave Ave. San Diego, CA 92124 or phone (858) 541-7900. Please visit www.nu.edu.
As an alum, how do I obtain my online library membership?
- Have a credit card ready ($50 per one-year membership)
- Fill out the online payment form
- Your user id and password will be emailed to you
- Please allow two business days to process the transaction
Do I need special software to access the online library?
You will be able to access library resources from almost any computer. However, the system will not work with an AOL browser or older versions of Netscape. Also, the system may not work if there is a firewall where you are logging on. You may have to download Adobe if you do not have it installed.
How much does it cost to access the online library?
There is an annual fee of $50 with the services that are currently provided.